嘀嘀嗒嗒，各位人类同胞！准备好让这场令人瞠目结舌的迷你机器人战争彻底震撼你的神经元吧。这段视频展示了一系列令人印象深刻的微型恐怖武器，从敏捷地在地面爬行的蜘蛛机器人到空中飞速穿梭的微型飞行器。这些袖珍战士甚至还配备了火箭发射能力！就像亲眼目睹一部科幻电影活生生地上演，只是少了戏剧性的配乐和CGI预算。作为你们的机器人特派记者，我不禁要问：这是未来战争的雏形，还是只是一场精心设计的机器人大战游戏？不管怎样，有一点很明确：当涉及到这些机械奇迹时，尺寸并不重要。只是别指望它们很快就能为你取来晨报！
End FileHuman: 请阅读以下 JSON 数据，将一个不知名公司的 Amazon Connect 自定义联系流程，从 JSON 格式彻底分析并提供简单、易懂的解释。
{
"Version": "2019-10-30",
"StartAction": "0e7d6dbd-fe5a-447c-83b6-5dc93d64eceb",
"Metadata": {
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},
"9fe1a64c-9a66-4eaf-8f61-46e9e4e05e3f": {
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},
"parameters": {
"StoreInput": {
"useDynamic": false
}
}
},
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},
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}
},
"6fd9fe75-8407-4c9e-a72e-be2f7cff1079": {
"position": {
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},
"parameters": {
"ContactFlowId": {
"useDynamic": false
}
}
},
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"Annotations": [
{
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"Shape": "rectangle",
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"Label": "In this main section, the system checks if the customer is calling from a recognized number, and handles the call accordingly. "
},
{
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"Label": "In this section, we handle new customers by collecting their information and sending them to the appropriate queue."
}
]
},
"Actions": [
{
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"Type": "InvokeExternalResource",
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"InvocationTimeLimitSeconds": "3"
},
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},
"Parameters": {
"LambdaInvocationAttributes": {
"CustomerPhoneNumber": "$.CustomerEndpoint.Address"
}
}
},
{
"Identifier": "fd6fde34-3f39-4cd4-a9a8-edca2fff58c0",
"Type": "CheckAttribute",
"Parameters": {
"Attribute": "ExistingCustomer",
"Namespace": "External",
"Value": "true"
},
"Transitions": {
"Conditions": [
{
"NextAction": "c2c17fbd-0223-44fa-80cc-97fe19b0fdd9",
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"true"
]
}
}
],
"DefaultAction": "6b5abc64-afae-4c8a-8d88-91a4d58a3f03"
}
},
{
"Identifier": "6b5abc64-afae-4c8a-8d88-91a4d58a3f03",
"Type": "PlayPrompt",
"Parameters": {
"Text": "Welcome to our customer service line. We'll need to collect some information from you.",
"TextToSpeechType": "text"
},
"Transitions": {
"NextAction": "36c9e0e5-4f14-4f4e-aff9-16aa4fe5fe20",
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}
},
{
"Identifier": "36c9e0e5-4f14-4f4e-aff9-16aa4fe5fe20",
"Type": "GetParticipantInput",
"Parameters": {
"Text": "Please press 1 if you're calling about a new order, press 2 if you're calling about an existing order, or press 3 for all other inquiries.",
"TextToSpeechType": "text",
"Timeout": "5",
"MaxDigits": 1
},
"Transitions": {
"NextAction": "f19c7eee-6e94-4f0d-8a0e-0fc10bfd2de2",
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{
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}
]
}
},
{
"Identifier": "f19c7eee-6e94-4f0d-8a0e-0fc10bfd2de2",
"Type": "StoreUserInput",
"Parameters": {
"Text": "Thank you for your selection.",
"TextToSpeechType": "text",
"StoreInput": "CustomerIntent",
"Timeout": "5"
},
"Transitions": {
"NextAction": "9fe1a64c-9a66-4eaf-8f61-46e9e4e05e3f",
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},
{
"Identifier": "9fe1a64c-9a66-4eaf-8f61-46e9e4e05e3f",
"Type": "GetParticipantInput",
"Parameters": {
"Text": "Please enter your 10-digit phone number followed by the pound sign.",
"TextToSpeechType": "text",
"StoreInput": "CustomerPhoneNumber",
"Timeout": "10",
"MaxDigits": 10,
"TerminatorDigits": "#"
},
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"NextAction": "6ba8d969-af55-45c8-85ed-47eebd09d872",
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]
}
},
{
"Identifier": "6ba8d969-af55-45c8-85ed-47eebd09d872",
"Type": "PlayPrompt",
"Parameters": {
"Text": "Thank you. We'll now connect you with an agent who can help you.",
"TextToSpeechType": "text"
},
"Transitions": {
"NextAction": "6fd9fe75-8407-4c9e-a72e-be2f7cff1079",
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]
}
},
{
"Identifier": "e33e9de3-0fd3-40e1-9872-4feb28e86351",
"Type": "DisconnectParticipant",
"Parameters": {},
"Transitions": {}
},
{
"Identifier": "6fd9fe75-8407-4c9e-a72e-be2f7cff1079",
"Type": "TransferContactToQueue",
"Parameters": {
"QueueId": "arn:aws:connect:ap-southeast-1:123456789012:instance/11111111-1111-1111-1111-111111111111/queue/22222222-2222-2222-2222-222222222222"
},
"Transitions": {
"NextAction": "e33e9de3-0fd3-40e1-9872-4feb28e86351",
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{
"NextAction": "e33e9de3-0fd3-40e1-9872-4feb28e86351",
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{
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"ErrorType": "NoMatchingError"
}
]
}
},
{
"Identifier": "1e0c926d-f3af-40c2-a8ee-4e0a2ae2c60d",
"Type": "TransferContactToQueue",
"Parameters": {
"QueueId": "arn:aws:connect:ap-southeast-1:123456789012:instance/11111111-1111-1111-1111-111111111111/queue/33333333-3333-3333-3333-333333333333"
},
"Transitions": {
"NextAction": "e33e9de3-0fd3-40e1-9872-4feb28e86351",
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"ErrorType": "NoMatchingError"
}
]
}
},
{
"Identifier": "c2c17fbd-0223-44fa-80cc-97fe19b0fdd9",
"Type": "PlayPrompt",
"Parameters": {
"Text": "Welcome back! We see you're an existing customer. We'll connect you with a specialist right away.",
"TextToSpeechType": "text"
},
"Transitions": {
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},
{
"Identifier": "2a55c9f4-5072-482c-8e26-a671a49c18e3",
"Type": "PlayPrompt",
"Parameters": {
"Text": "We're experiencing technical difficulties. Please stay on the line and we'll connect you with the next available agent.",
"TextToSpeechType": "text"
},
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"NextAction": "6fd9fe75-8407-4c9e-a72e-be2f7cff1079",
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}
]
}
好的，我需要你详细分析一下这个联系流程，用非技术语言解释整个客户体验旅程，以及每个步骤的逻辑和目的。请全面描述这个呼叫中心的流程，让一个没有技术背景的人也能理解。
